Who is accountable,
and for what.
A school should be able to name the person responsible for your child's progress, wellbeing and safety — and tell you when they meet, what they review and how you reach them.
governance
a year
every year
in writing
The structure
Four tiers, and nothing
hidden between them.
Each tier below has a defined remit, a defined meeting rhythm and a defined route for a parent to reach it. Nobody at Keystage is accountable for everything, which is how things actually get done.
The Management Trust
Sets direction, approves investment and holds the school to its promises. Reviews academic outcomes, safeguarding, staffing and finance at every monthly sitting, and signs off the annual plan.
Meets monthly · Reached through the Principal’s office in writing
The Principal
Accountable for academic standards, staff quality, discipline and the culture of the school. Chairs the weekly leadership meeting, observes teaching, and owns the relationship with the Trust.
Available to parents by appointment · At the gate most mornings
Academic Coordinators & Heads of Department
One coordinator for primary, one for secondary, with subject leaders beneath them. They own schemes of work, assessment calendars, laboratory use, teacher observation and the quality of written feedback.
Weekly departmental meetings · Reachable directly by parents
Class Teachers, Wellbeing & Admissions
Your first point of contact and the people who know your child by name. Includes the class teacher, the trained counsellor, the care and wellbeing team and the admissions office.
Contactable every working day · Same-day response standard
The leadership
The two people whose
names are on all of it.
Keystage is a family-run institution rather than a chain. The people below are on campus, reachable, and personally answerable for the school their names sit above.
D. Rajesh
Founder and Chairman of the Keystage Trust. Sets the institution’s direction, approves capital investment and senior appointments, and chairs the monthly Trust sitting.
Full biography and qualifications to be supplied.
Write to Mr. Rajesh →
S. Ramya
Responsible for the running of both schools — academics, staffing, admissions and campus operations. The link between the Trust and the Principal, and the first port of call for escalated parent matters.
Full biography and qualifications to be supplied.
Write to Ms. Ramya Rajesh →A message from our leadership
Why this school exists, in their own words.
Keystage is a family-run institution rather than a chain. The two people below are on campus, reachable, and personally answerable for it.
Mr. Rajesh
We did not set out to build a chain of schools. We set out to build one campus, in our own town, that we would be content to send our own children to — and then to keep it small enough that we still know their names.
Everything the Trust approves is measured against a single question: does this make the child’s day better? Paint, buses, appointments, fee decisions, hiring. If the answer is no, it does not get funded, however good it looks in a brochure.
I am on campus most weeks and my door is open to any parent who asks.
S. Ramya
A school is not its building. It is roughly two hundred small judgements made every day by the adults in it — how a crying child is met at the gate, whether a teacher marks honestly, how quickly somebody returns your call.
My work is to make sure those judgements are good ones, consistently, across both schools. That means capped class sizes we do not quietly raise, teachers who are trained rather than merely hired, and parents who are told the truth about their child early rather than late.
If something here falls short of what we have promised you, I would rather hear it from you than not.
The offices
Nine posts that run
the school.
Named profiles, qualifications and photographs for every post-holder are shared at your campus visit and in the school prospectus.
Chairman & Trustees
Custodians of the institution. Approve strategy, fees, capital investment and senior appointments. Accountable to no one but the children, which is rather the point.
Principal
Runs the school. Academic standards, staff development, discipline, culture and the daily working of the campus.
Academic Coordinator — Primary
Grades 1 to 5. Curriculum delivery, early literacy and numeracy standards, and the transition from UKG into Grade 1.
Academic Coordinator — Secondary
Grades 6 to 12. Edexcel scheme delivery, examination entries, laboratory and coursework standards.
Heads of Department
Subject leaders for English, mathematics, the sciences, humanities, languages, computing and the arts.
Student Wellbeing & Counselling
Pastoral care, transition support, a trained counsellor and an anti-bullying policy that is enforced rather than framed.
University & Careers Guidance
Subject-choice advice from Grade 8, university shortlisting from Grade 10, applications and references thereafter.
Safeguarding & Campus Safety
Police verification of staff, CCTV governance, visitor control, pick-up authorisation, drills and incident reporting.
Admissions Office
Enquiries, campus visits, documentation, fee queries — and your named contact through the whole of the first term.
The rhythm
What gets reviewed,
and how often.
Governance that only happens when something goes wrong is not governance. This is the standing calendar, and it runs whether or not there is a problem.
- Daily — attendance, safeguarding log, incident register
- Weekly — leadership meeting, departmental meetings, lesson observation
- Monthly — Trust sitting on outcomes, safeguarding, staffing and finance
- Termly — assessment review, parent meetings, evacuation drill, policy audit
- Annually — academic outcomes review, staff appraisal, fee and budget approval, strategic plan
The policies
Issued in writing,
on request.
Every policy below is a document, not a principle. Any parent may ask for a copy at any time.
Safeguarding & child protection
Staff verification, reporting lines, visitor control and the code of conduct.
Academic & assessment
Schemes of work, examination policy, reporting standards and remedial support.
Behaviour & anti-bullying
Expectations, graduated response, and what a parent can expect us to do.
Fee, refund & grievance
Fee schedule, refund terms, and a written route for raising a concern.
Reaching us
How a parent raises
something that matters.
Four steps, each with a name and a timeframe. Most concerns are settled at step one, and that is by design.
Class teacher
The person who knows your child. Reachable every working day, with a response the same day.
Head of Department
For a subject or academic matter. Response within two working days.
Academic Coordinator
For anything spanning subjects, or a wellbeing concern. Meeting within three working days.
The Principal
Unresolved matters, in writing. Acknowledged within two days, answered within seven.
The Trust
In writing through the Principal’s office. Considered at the next monthly sitting.
Reach us
Call, message, email
or simply turn up.
Every line below is live and answered Monday to Saturday, 8:30 AM to 5:00 PM.
Call us
+91 75400 15802
Message us now
Email us
contact@keystage.in
Visit us
Palladam, Tiruppur District, Tamil Nadu — Get directions →
Follow the school
Read what we are
actually trying to build.
Our vision, our mission and the six values every decision at Keystage is measured against.